Bicycles purchased from Stromvelo Group have priority in the workshop.
Where possible, and depending on demand and season, we also endeavor to process requests from external customers. Please choose the off-season (October to February) for the annual maintenance of your bicycle.
Please fill out the form below. We will contact you after receiving your request.
Your Stromvelo Team
**Other brands only for emergency repairs
We try to perform emergency repairs (flat tires/change brake pads/change chain) within 48h
==>Brake discs with undersize or worn sprockets require a normal service appointment and can not be brought forward.
Did you buy the bike from us or have you already had it serviced by us?
Find my bike
Email *
Order number or frame number *
Where to find the numbers:
==>Use the email that was used for the order or the last service!
Trade in your old E:Bike
Trade-in instead of repair? We are happy to offer you the following amount for your old Stromer - provided it is in working order - when you switch to a Stromer of the corresponding serie
Service request
Shop
What is there to do? *
Remark
**Other brands only for emergency repairs
We try to perform emergency repairs (flat tires/change brake pads/change chain) within 48h
==>Brake discs with undersize or worn sprockets require a normal service appointment and can not be brought forward.
Desired weekday
Would you like a spare bike
==> Availability is not guaranteed! Service/Repairs - brought the evening before, picked up the following evening: CHF29, each additional day CHF19 Repairs/warranty work that take longer: first week CHF143, thereafter CHF109 per week
Would you like a spare bike
==> Availability is not guaranteed! Service/Repairs - brought the evening before, picked up the following evening: CHF49, each additional day CHF29 Repairs/warranty work that take longer: first week CHF223, thereafter CHF178 per week